David Moody, Director, Management Governance Australia and Workforce Plus

• What should the future NDIS system look like in 5 years’ time in terms of sustainability, equity, and outcomes?

• Explore the long-term vision and the role of providers, government, and communities in shaping it.

Moderator: David Moody, Director, Management Governance Australia and Workforce Plus

Mel Kubisa, Chief Executive Officer, Community Living Options

Tim Baker, Chief Operating Officer, DHS Disability Services

Kerry Dominish, Chief Executive Officer, Early Ed

Matthew Armstrong, Partnership Manager, Shift Care

• How are people with disability experiencing the reforms, and are co-design efforts genuinely shaping services and decision-making?

• Gain diverse perspectives from advocates on what is working, where gaps remain, and how providers can better embed lived experience into practice.

Dan Stubbs, Public Advocate of Victoria (former Disability Worker Commissioner), Office of the Public Advocate

• How will changes to early childhood access and new support systems outside the NDIS impact providers, families, and participants?

• Learn how to adapt to new service pathways, funding models, and transition challenges while promoting long-term outcomes for children and families

Kerry Dominish, Chief Executive Officer, Early Ed

• Examinethe current housing and support landscape a decade into the NDIS, and examine where existing models are falling short of growing demand for greater choice

• Look at what it will take to move beyond the “one-size-fits-all” model and scale housing and support options that enable people to build more independent lives on their own terms

Jessica Walker, Head of Policy, Communications and Systems Change, Summer Foundation

Join us for 3 small-group roundtables looking deep into the latest challenges and solutions. These small group sessions allow for more dynamic, engaging and discussion-based conversations and are always a highlight of the forum.

Roundtable session A - presented by Standardwise

From good providers to great providers: Building high-performing NDIS organisations

• Learn what separates good NDIS providers from high-performing organisations through strong leadership, governance, risk management and culture.

• Explore practical strategies for using incidents, continuous improvement and a maturity model to strengthen quality, reduce risk and improve participant outcomes.

Lucyna Macdermott, Consultant Advisor, Standard Wise

Roundtable session B – presented by Centelon

From insight to autonomy: Building the self-optimising NDIS provider

• How can NDIS providers move from simply seeing what is happening, to anticipating what needs attention, recommending the right action, and ultimately taking action autonomously within clearly defined guardrails?

Anand Narayanswami, Chief Executive Officer, Centelon

Satish Bojja, VP, Technology Solutions, Centelon

Roundtable session C – presented by LexisNexis

Moving beyond spreadsheets: Modernising regulatory compliance for NDIS Providers

• Explore the risks of manual, spreadsheet-based compliance management, including missed regulatory changes and key-person dependency.

• Discover how automated regulatory intelligence can help providers proactively monitor obligations, strengthen compliance resilience and manage requirements across jurisdictions.

Ellen Epinette, Business Development Manager LexisNexis Regulatory Compliance

• How can providers strengthen coordination and continuity when navigating NDIS, Foundational Supports, and mainstream services, in remote, regional, and small-scale settings?

• Learn practical strategies to reduce service gaps, improve participant experience, and maintain safe, high-quality support across multiple systems

Moderator: David Moody, Director, Management Governance Australia and Workforce Plus

Matthew George, Hunter Support Manager - Support Coordination, Ability Options

Ethan Rock, Chief Executive Officer, ABC Behaviour Support

• How can research and innovation drive better participant outcomes, inform policy, and support providers to adapt in an increasingly complex and constrained NDIS environment?

• Gain insight into how evidence, data, and innovation can be translated into practical improvements in service delivery, workforce models, and system design

Simon Lewis, Chief Executive Officer, Onemda

As of January 1 2027, digital platforms providing NDIS supports must be registered. We'll explore what that means for your operations and the opportunity it creates for providers rethinking how they access flexible support capacity.

Dan Coleman, Relationship Manager – Disability, Mable

• What does genuinely person-centred support look like, and how are they responding to new NDIS planning, funding, and system changes?

• Learn from practical examples of what works well in participant engagement, advocacy, and improving daily life, highlighting strategies that have strengthened outcomes and participant trust

Claire Moody, National Manager Client Experience & Practice, GenU

• How are providers restructuring operations to remain viable under price caps and new funding rules?

• Learn from real examples on cost restructuring, digital efficiency, and diversification beyond the NDIS.

Nick Carroll, Chief Operations Officer, What Ability

• With capped growth, fixed pricing, and more structured funding, how can providers remain financially viable while still delivering quality, person-centred care?

• Explore how pricing, budget structures, and funding rules interact in practice, where flexibility still exists, and how to make informed operational decisions in a more constrained environment.

Jim Haldane, Chief Executive Officer, Orion Care

David Moody, Director, Management Governance Australia and Workforce Plus

• Why are preventable choking deaths still occurring in disability and aged care settings, and what does this reveal about gaps in safeguarding, education, and system design?

• Gain practical insight into improving mealtime safety, communication, and care practices to prevent harm, alongside system-level changes needed to protect people with swallowing disabilities

Professor Bronwyn Hemsley, Head of School, School of Health Sciences, University of Newcastle

• Are increasing regulatory requirements actually improving participant safety and outcomes, or creating administrative burden that distances providers from delivering meaningful, person-centred care?

• Learn how to design compliance and safeguarding systems that are experienced by participants as safe, responsive, and trustworthy, while remaining efficient and operationally sustainable

Moderator; Dr Jeffrey Chan, Chief Strategy and Quality Officer & Adjunct Professor, Former Deputy Commissioner, Practice Quality and Clinical Advisory, ABC Behaviour Support & University of Queensland’s School of Education

Donna Lockyer Clark,Executive Director – Practice, Quality & safeguarding Risk, Assurance & Compliance, Life Without Barriers

Linda Hunt, General Manager Safeguarding & Assurance, Sunnyfield Disability Services

Klaus Bartosch, Chief Executive Officer, United For Care

• As eligibility tightens and resources become constrained, how do providers respond when not all participant needs can be funded?

• Gain insight into managing demand, supporting increased participant advocacy, and delivering fair, transparent, and culturally safe, person-centred care

Moderator: Professor Jackie Leach Scully, Director of Disability Innovation Institute, UNSW Sydney

Karim Amin, Director & Chief Strategy Officer, United For Care

Professor Ilan Katz, Professor and Director, Social Policy Research Centre, University of New South Wales

Will Egan, Chief Executive Officer, AusMed

• How can providers deliver genuinely person-centred, culturally safe care across diverse communities, including First Nations participants, while navigating systemic and funding constraints?

• Learn practical approaches to reduce access barriers, partner with communities, and embed equity into service design and delivery

Moderator: David Moody, Director, Management Governance Australia and Workforce Plus

Chloe Short, Aboriginal and Torres Strait Islander Disability Advocate, ADA Australia

Nicky Johnson, Community Services Manager, We Care NSW

• The reform reality, in real numbers. A data-backed picture of where NDIS providers actually stand in 2026, covering margins, sentiment, workforce and a crowded market, drawn entirely from published sector sources.

• What 2026 to 2030 means for you. From mandatory registration to the new planning framework, a clear map of the reform runway and why some providers will react while others compound an advantage.

• A framework to act on. The session closes on "The 4 Marks of a Reform-Ready Provider," a practical, vendor-neutral lens for turning compliance pressure into operating capacity.

Christian Eckelmann, Chief Executive Officer, FlowLogic

• How are NDIS reforms experienced by people with disability in practice, and where do system changes create barriers or enable dignity, autonomy and inclusion?

• Gain insight into the real-world impact of reform from a lived experience perspective, including how participants navigate system changes and what is needed to strengthen rights-based, person-centred support.

Giancarlo de Vera, Chief Executive Officer, BEING - Mental Health Consumers

• How must workforce roles, structures, and leadership approaches evolve to address burnout, workforce shortages, and increasing complexity of care?

• Gain insight into building a resilient, sustainable workforce, including practical strategies to support mental wellbeing, retention, and long-term capability development

Dr Lisa Fahey, Psychologist & Clinical Director, Quovus

• How can organisations become employers of choice, addressing burnout and supporting staff wellbeing?

• What strategies can create meaningful career paths, enabling growth beyond current role limitations?

• Discuss solutions to workforce challenges, from retention to professional development, career growth in high-pressure environments.

Moderator: Rebecca Coombes, Group Chief People Officer, The Disability Trust

Angela Johnson, Chief People Officer, Achieve Australia

Gracie Karabinis, Executive Director People, Practice & Learning, Mind Australia

Alicia Wright, General Manager Talent, Learning & Culture, Villa Maria Catholic Homes

Annette Hill, Managing Director Australia & New Zealand, AlayaCare

• Will standardised assessments deliver fairer, more consistent budgets, or reduce flexibility and create unintended inequities across participant groups and needs?

• Understand how budgets will actually be determined in practice, how transparency will (or won’t) show up, and how to align service delivery to tighter, more structured funding models

Mathieu Bertrand, Co-Founder & Chief Executive Officer, Like Family

• Gain insight into the Commission’s regulatory priorities, including safeguarding participants, supporting providers, and managing risks in a changing NDIS landscape.

• Explore how providers can balance compliance, quality and participant-centred outcomes while adapting to ongoing policy reforms.

Natalie Wade, Associate Commissioner and Chief Legal Counsel, NDIS Quality and Safeguards Commission

Laura Sham, Acting Associate Commissioner, NDIS Quality and Safeguards Commission

David Moody, Director, Management Governance Australia and Workforce Plus

Uncle Allen Madden, Respected Gadigal Elder, Metropolitan Local Aboriginal Land Council