
Claire Moody
National Manager Client Experience & Practice
GenU
Claire Moody is the National Manager Client Experience & Practice at genU and a recognised leader in person-centred practice, client engagement, and service quality. She is passionate about translating client voice into meaningful action, helping organisations create safe, inclusive, and high-quality services that empower people to achieve what matters most to them. Known for her collaborative and authentic leadership style, Claire brings a practical and purpose-driven approach to improving outcomes across the disability and community services sector.
Sessions
10:10
Delivering person-centred support
What does genuinely person-centred support look like, and how are they responding to new NDIS planning, funding, and system changes?
Learn from practical examples of what works well in participant engagement, advocacy, and improving daily life, highlighting strategies that have strengthened outcomes and participant trust
Claire Moody, National Manager Client Experience & Practice, GenU