Nick is the Chief Operating Officer at What Ability, a disability support service dedicated to empowering people with disabilities through inclusive community participation and high-quality support. In his role, he leads national operations, ensuring services are delivered safely, consistently, and in line with a strong person-centred approach.

Nick is passionate about building scalable support models that improve outcomes for participants while also strengthening and supporting teams across the organisation. He brings over a decade of experience in the digital and analytics space, including leadership roles as former Director of Analytics at Trip Advisor and Just Eat. At What Ability, Nick plays a key role in expanding access to innovative disability support services and fostering a culture of care, accountability, and continuous improvement. He is committed to improving how disability support is delivered in Australia.